So I received an email from the operations director of Cedele, because he had read about my visit to their Great World City branch. He wrote that he had since conducted several ‘action items’, which, while I won’t list here, would have satisfied the most finicky of complaining customers.
I am seriously impressed, given the constant attention bad service tends to get in this fair city of ours.
And Cedele staff at Great World City, if you’re reading this, and if your operations director hasn’t told you yet, you guys are great! Every cafe should have staff as friendly and attentive as you lot.